Returns & Refunds

U.S. Returns & Refunds Policy

Standard Return Policy

There are a few important things to keep in mind when returning a product you purchased online from Utreon:

  • You have 14 calendar days to return an item from the date you received it.
  • Only items that have been purchased directly from Utreon are eligible.
  • Please ensure that the item you're returning is repackaged with all the accessories and packaging that was included when you received it.

There are some items, however, that are ineligible for return, including:

  • Also not a Flamethrower
  • Utreon fire-extinguisher

How to Return an Item

Ship your item back to Utreon

To return an item to Utreon please email us at help@utreon.com with your order ID & and full name prior to sending the item back.  We will issue you an RMA number that will need be included in the package.

All returns can be sent back to:

Utreon Inc.
3227 Meade Ave Suite 2B
Las Vegas, NV 89102
United States